Help with your the app app extensions
Every request is handled by the FABIUS medical GmbH customer team. Typical first response is inside one business day.
Install
- Open the your mobile bank app once.
- Buy the extension in this shop.
- Open the activation email; tap the link.
- Widget appears next to the the mobile bank app.
Sync
Extensions read the on-device the mobile bank app cache. If the widget looks stale, open the the mobile bank app and pull-to-refresh; the extension repaints on the next sync.
Cancel
Open your account page in the shop, tap the extension, tap Cancel. Cancellation takes effect at the end of the current paid month.
Contact the support team
Email: support@gtefiance.com.de
Phone: 033056 70 63 25 (Mon–Fri 09:00–18:00 CET)
Post: FABIUS medical GmbH, Wiesenstraße 34, 16548 Glienicke/Nordbahn